what’s on offer – audio description and customer service focused accessibility training

A breakout session in a training workshop - participants are seated in small groups discussing and making notes
In person training participants work together in a breakout session.

Follow the links below for information about each option:

Find out more about a&im 1: Accessibility in Mind – available online or in-person, and in 6 bitesize sessions!

Find out more about a&im 2: Assisted Performances and Accessible events – available online or in-person!

Find out more about a&im 3: Customer Service and Everyday Access for visitor-facing teams – available online or in-person!

Find out more about the Audio Description AD+ services

Find out more about freelance Access Officer support – available online!

Please do send me an email if you’d like to know more about either the training options or audio description services: info@accessandinclusivitymatters.com

“Since attending the session with my colleague we have found that our awareness has raised and that we have begun to do an audit of all of our access provisions and plan for how we will best grow and improve them. Separate to this we have delivered our first ever Relaxed Performance in the main house (which was awesome!) and our Marketing team are working on a new strategy to engage assisted performance audiences and make our access content on our new website as rich and accessible as possible.” 
Liz Hebden, Front of House Manager, Bristol Old Vic