what’s on offer – training and support

Sharing is caring!

Bespoke training that you can tailor to include all the relevant elements for your organisation.

I can put together sessions to suit your time and budget and based on anything from the comprehensive:  a&im 1: Accessibility in Mind workshop in awareness, inclusivity and everyday accessibility solutions, or the a&im 2: Assisted Performances – workshop, which explores all aspects of the set-up and successful delivery of accessible events, or the a&im 3: Customer Service Awareness and Everyday Access workshop, a shorter session tailored towards customer-facing staff.

Or cherry-pick from all three!

Please click on the links below for more information:

a&im 1: Accessibility in Mind – a comprehensive workshop which encourages teams to consider access as being more much more than having a ramp or lift in place, and which will increase staff confidence and broaden their audience base. It covers the Equality Act, Customer service awareness sessions on assisting people who are Blind or partially sighted, living with Dementia, Deaf or hard of hearing, neurodiverse or with an Autism spectrum condition, venue-focussed workbook exercises and step-by-step guidance, participant-led venue accessibility assessment and detailed resources.

a&im 2: Assisted Performances and Accessible events (such as Audio Description, Captioning, BSL, and Dementia / Autism friendly) – everything you need to know workshop to get you underway with confidence, covering how to build relationships with producers, service providers and audiences, and including comprehensive step-by-step guidance on how to successfully deliver the events themselves, and detailed resources.

a&im 3: Customer Service Awareness and Everyday Access -a shorter and tailored workshop for customer-facing staff, such as Front of House roles, hospitality, and box office or reception.

Freelance Access Officer services – I can also provide freelance Access Officer services, such as Accessibility Guide writing, Access information copy for your websites and social media platforms, a venue walk-round assessment, and one-to-one surgery hours.

“Since attending the session with my colleague we have found that our awareness has raised and that we have begun to do an audit of all of our access provisions and plan for how we will best grow and improve them. Separate to this we have delivered our first ever Relaxed Performance in the main house (which was awesome!) and our Marketing team are working on a new strategy to engage assisted performance audiences and make our access content on our new website as rich and accessible as possible.” Liz Hebden, Front of House Manager Bristol Old Vic