about a&im

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Staff training in Everyday Accessibility

for arts, leisure and community venues

including audio description and freelance access officer services

images shows Trish standing in front of the seated participants, there is a white presentation screen projected onto the wall behind her.
an Accessibility workshop in Singapore

I couldn’t recommend Trish Hodson more highly. [She created] a programme that flowed well, filled with detailed information delivered in a calm and welcoming manner. The workbook… supported the training perfectly and thanks to Trish, the Access agenda is moving in the right direction for the Singapore Arts Industry.” Paul Adams, Learning and Engagement Manager, Singapore Repertory Theatre

Bespoke one-stop foundation training

These workshops and additional services focus on an embedded approach to accessibility across all departments within your organisation, helping you achieve great customer service.  They will help your staff understand a range of access requirements, empowering them to meet them with confidence. Included are lots of low- or no-cost ideas that can be implemented straight away, and longer-term suggestions that you can develop over time – and all relevant to the realities of your workplace.

“I can’t praise Trish highly enough for the level of professionalism and detail that went into our bespoke training day. All staff members in attendance came away feeling excited about what they had learnt” Jenny Crowell, Marketing and Access officer, the Egg Theatre Bath

What’s on offer

Bespoke training sessions that you can tailor to include all the relevant elements for your organisation.

I’ll put together sessions to suit your time and budget and based on anything from the comprehensive:  a&im 1: Accessibility in Mind workshop in awareness, inclusivity and everyday accessibility solutions, or the a&im 2: Assisted Performances workshop, which explores all aspects of the set-up and successful delivery of accessible events, or the a&im 3 Customer Service and Everyday Access workshop tailored towards customer-facing staff.

Or cherry-pick from all three!

Train personnel across all venue departments in one go providing an efficient and cost-effective training programme. Includes: a user guide / manual to follow and multiple resources for reference.

These workshops will increase audience engagement and retention, and therefore sales, if implemented.

image shows two small groups discussing a workshop exercise
a workshop breakout session

I also provide Audio Description services for live performances and other arts and cultural events.

Other freelance services include Accessibility Guide writing, Access information copy for your websites and social media platforms, a venue walk-round assessment, and one-to-one surgery hours.

I have had the pleasure of working closely with Trish for over 20 years. Her experience of access and inclusion is vast, covering a huge range of disabilities and needs. She’s passionate, committed and a true Access Champion, delivering a service that is second to none. Experience cannot be bought and Trish has it in spades! Book her: you won’t be disappointed.Paul Whittaker OBE, creator of Songs in BSL

How it works

All services and staff training is delivered by Trish Hodson, who has 24 years of experience as an Access Officer developing accessibility for a theatre venue and UK-wide theatre company. A passionate advocate for access for all, during her career Trish and her team won Bronze awards from Visit England and South West Tourism for their work in access provision, and a Gold award from Bristol Tourism.

Image shows a scene from a workshop with participants sitting around two tables
a workshop in Bristol

Jenny, a theatre-goer with a visual impairment, says: It’s so important to a disabled person to be treated as another human being and being able to interact with others in the same way as they can. It was certainly due to Trish and her awareness and hard work for Access that has done this for me.

For all enquiries and more details please contact us.

Some clients worked with, and workshop participants from, include:

Singapore Repertory Theatre, Singapore Arts Museum and National Gallery Singapore, Fairfield Halls Croydon, Incoming Festival, Egg Theatre Bath, Oxford Playhouse, Mill Arts Centre Banbury, The Theatre Chipping Norton, Spike Island, RWA, Bristol Folk House, National Trust Tyntesfield House, Arvon Totleigh Barton, BS3 Community Development,  Watershed, St Georges and Bristol Old Vic.

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Sign up below to keep in touch, receive the Everyday Access newsletter and hear about future workshop events:

Or email direct: info@accessandinclusivitymatters.com

image shows the a&im logo and website address

Please note: the workshops are delivered via printed workbooks that each participant will work through and fill in throughout the day. Please let me know, as soon as possible, if any participants have access requirements relating to workshop delivery.